World Net Bahrain

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General office

World Net
Manama
manama
manama ,973
Bahrain

Phone: 97313618086
Phone: 97336439272
Contact Person

HARUN RASHID / drector
Phone: 9731318086
Phone: 97336439272
  • International VoIP Wholesale Provider
  • Call Routing VoIP Solutions
  • Sonus Network
  • Billing system of own development

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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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