Direct Inward Dialing Support. This function is offered by telephone companies with the goal that ATC clients could connect all range of company numbers to one or several lines. The aim is to give a personal number to every employee without having to connect it to a separate phone line. Thus, all telephone traffic can be divided and controlled more efficiently.
Telecom Call Center services are based on SIP platform for access and Class 4 Switch for multiprotocol interconnections with all major fixed and mobile operators from Romania and worldwide.