Willko Telecom, LLC United States

Willko Telecom is a prestige, boutique carrier specializing in highly reliable routes at very competitive pricing. We work with worldwide partners to provide a targeted network that exceeds market expectations. We have many other "under market" speci

Willko Telecom is a Next Generation Telecom Company that specalizes in wholesale termination for all Global Telecom Carriers. Willko Telecom has its Point of Presence and Sansay VSX Softswitch located in Peer 1 Network`s Harbour Center Location in Vancouver, B.C. Canada.

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General office

Willko Telecom, LLC
4232 N.E. D Avenue
Neotsu
OR ,97364
United States

Phone: + 1.760.324.3072

International VoIP Wholesale Provider
Internet Telephony Service Provider
Voip Termination ISP
Voip consulting

Phone To Phone
Web Call
PC to Phone
Collaboration
Termination
E1 Bulk Wholeseller

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Billing system of own development

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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