WHITELINE MAX GLOBAL CORPORATION Philippines

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General office

WHITELINE MAX GLOBAL CORPORATION
U-301 COLBELLA ARCADE PASAY Rd. ARNAIZ ST.
MAKATI
MANILA ,1223
Philippines

Phone: +63-2-8138636
Site: http://www.whitelinemax.com
Contact Person

DEBBIE SALARDA / ACCOUNT OFFICER
Phone: 5336559
Phone: +63 918-3319170/0933
  • A-Z Termination
  • did numbers provider
  • FREE Callshop Software
  • Hardware
  • Hosted PBX Service Provider
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  • International VoIP Wholesale Provider
  • Internet Fax Service Provider
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  • Internet VoIP and Video Conferencing Service Provider
  • Marketing Services
  • Mobile VoIP
  • Network Service Provider
  • Roaming Free International SIM
  • SIP Billing
  • VoIP Billing Software Provider
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  • Voip Termination ISP
  • Wholesale VoIP Carrier
  • Wireless Broadband
  • Billing Software
  • Call Relay VoIP Solutions
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  • Consultancy Services
  • Data Conferencing
  • E1 Bulk Wholeseller
  • Fax To Fax
  • H.323 Softswitch & CPE
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  • Hosted PBX
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  • IP devices
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  • Outsourced Billing
  • Partnering for Origination and Termination
  • PC to Phone
  • PC to Phone, Phone To PC, Phone To Phone, Project Mangement Services, Termination, Web Call, Web To Phone
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  • SIP VoIP Gateway
  • Virtual PBX
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  • Linksys
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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