Whiteline Max Global Corporation Philippines

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General office

Whiteline Max Global Corporation
Colbella Arcade, 910 Pasay Rd Arnaiz St. Brgy San Lorenzo, 1223
Makati City
,1223
Philippines

Phone: +63 02 544-2821
Phone: +63 02 813-8636
Site: http://www.whitelinevoip.com

Contact Person

Evelyn Villareal / MDD
Phone: +63 02 544-2821
Phone: +63 916-3001124

A-Z Termination
did numbers provider
Hosted PBX Service Provider
International VoIP Wholesale Provider
Internet VoIP and Video Conferencing Service Provider
Mobile VoIP

Hosted PBX
Hosted VoIP
Installation and Support Services
PC to Phone, Phone To PC, Phone To Phone, Project Mangement Services, Termination, Web Call, Web To Phone

grandstream
Linksys

IP PBX

White Line Communications Philippines Corp.

Whitelinemax Global Communication Corporation

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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