Warcom South Africa
General office
Warcom
Arbour Town
Amanzimtoti
KZN ,4125
South Africa
Phone: 27834594519
Site: http://www.warcom.co.za
Contact Person
Riaan Roode / Director
Phone: 27834594519
Warcom
Arbour Town
Amanzimtoti
KZN ,4125
South Africa
Phone: 27834594519
Site: http://www.warcom.co.za
Contact Person
Riaan Roode / Director
Phone: 27834594519
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The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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