A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
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INTACTVOIP is the leading provider of high quality, feature-rich Carrier / phone services to consumers and businesses. INTACTVOIP phone service allows thousands of customers in the United States, Canada, Germany, Australia, Philippine, Pakistan, India and
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