Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
First Pest City Telephone Co. (ept)
First Pest City Telephone Company Co. (ept) was established in 1992 with the aim of solving the supply of telephone services in several districts of Budapest and providing troubleshooting and customer service functions. When ept achieved its mission, its
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