VOZTELPERU S.A.C Peru

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VOZTELPERU S.A.C
VozTelPeru Telecomunicaciones IP
lima
Lima ,001
Peru

Phone: +5115486469
Phone: +511945447752
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  • Call Routing VoIP Solutions
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Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Canada Pinnacle IP Solutions

Hosted VOIP with Pinnacle IP Includes:Engineering and Design of Solution
Sets and Desk Top Appliances (Standard Models; buy headsets and phones in our Online Store)
"Pinnacle" LAN Readiness
"Pinnacle" Network Services
Implementation of Hosted Solution

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