VOZTELPERU S.A.C Peru
General office
VOZTELPERU S.A.C
VozTelPeru Telecomunicaciones IP
lima
Lima ,001
Peru
Phone: +5115486469
Phone: +511945447752
VOZTELPERU S.A.C
VozTelPeru Telecomunicaciones IP
lima
Lima ,001
Peru
Phone: +5115486469
Phone: +511945447752
Not data
- Call Routing VoIP Solutions
Not data
Not data
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
ISG | Network Billing Systems (NBS)
With state-of-the-art corporate headquarters in Wayne, New Jersey, the ISG family has evolved into a multi-divisional organization serving over 750,000 customers from coast to coast. Today ISG is positioned at the forefront of global technology with a str
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