Voz Telecom Egypt

VOZ telecom has provided a committed platform to the telecommunications industry within South Africa and internationally. This group consists of highly experienced engineers, that allows for more focus and less errors that any company can gain from. Our

VOZ telecom has provided a committed platform to the telecommunications industry within South Africa and internationally.

This group consists of highly experienced engineers, that allows for more focus and less errors that any company can gain from. Our mission is to provide customers with the best opportunity of fantastic after sales service, and a dedicated customer care line. We also strive for long-term valued working relationships and guarantee enormous savings monthly and annually.

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Voz Telecom
123 almohandesean
cairo
,37456
Egypt

Phone: 27767310914
Site: http://www.voz.co.za
Contact Person

Tarek Riad / President
Phone: 737610914
Phone: 737610914
  • Hardware
  • International VoIP Wholesale Provider
  • Internet VoIP and Video Conferencing Service Provider
  • SIP Billing
  • Voip consulting
  • Voip Termination ISP
  • Billing Software
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • Consultancy Services
  • E1 Bulk Wholeseller
  • Gatekeepering
  • H.323 Softswitch & CPE
  • H.323 VoIP Gateway
  • H.323 Wireless/ GSM VoIP Solutions
  • Installation and Support Services
  • IP devices
  • PC to Phone
  • Phone To PC
  • Phone To Phone
  • Project Mangement Services
  • SIP Softswitch & CPE
  • SIP VoIP Gateway
  • System Integration
  • Termination
  • Voice and Video Conferencing
  • Web Call
  • Web To Phone
  • Cisco Systems
  • Our Own ASP Solution

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Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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