VoxCentral Canada
VoxCentral is an IP telephone provider that unifies voice communications by extending the home and small business phone service out to the mobile device.
General office
VoxCentral
12350 Harris Road
Pitt Meadows
BC ,V3Y 0C5
Canada
Phone: +1-604-800-5460
Site: http://www.voxcentral.com
VoxCentral
12350 Harris Road
Pitt Meadows
BC ,V3Y 0C5
Canada
Phone: +1-604-800-5460
Site: http://www.voxcentral.com
- Cloud-based Unified Communications Service Provider
- did numbers provider
- Hosted PBX Service Provider
- Internet Telephony Service Provider
- Mobile VoIP
- Call Back
- Fax To Fax
- Hosted PBX
- PC to Phone
- Phone To PC
- Phone To Phone
- 2N
Not data
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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