VoX Communications United States

VoX Communications is a proven provider of wholesale and retail Voice over Internet Protocol (VoIP) services. Using our own nationwide VoIP network, VoX offers wholesale broadband voice, origination and termination services to cable operators, carriers, ISPs, CLECs, resellers and other wireless and wireline operators, as well as enhanced VoIP telephone service to the small business and residential marketplaces. VoX provides a feature-rich, low-cost and high-quality alternative to traditional wireline phone service.

VoX is redefining VoIP performance with its nationwide SIP-based network. The network leverages industry standards, open systems hardware and software, and ultra-efficient and reliable server cluster architecture to deliver unparalleled quality and cost advantages. This unique architecture is one of the reasons INTERNET TELEPHONY Magazine named VoX "Most Innovative VoIP Technology Provider" of 2005.

VoX is located in beautiful Celebration, Florida. The company is led by a seasoned management team with deep industry knowledge and expertise.

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General office

VoX Communications
610 Sycamore St
Celebration
FL ,34747
United States

Phone: 813-217-9777
Site: http://www.voxcorp.net

Contact Person

kim martin / director of mktg
Phone: 8132179777

International VoIP Wholesale Provider
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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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