VoipZone Argentina

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General office

VoipZone
Lavalle 1330 2-8
Buenos Aires
Capital Federal ,1048
Argentina

Phone: 54 11 5353 0627
Phone: 54 9 6004 1000
Site: http://www.voipzone.com.ar

Hardware
Voip consulting

Consultancy Services
Installation and Support Services
Project Mangement Services

Audiocodes
Cisco Systems
Quintum

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Transtel Argentina

Cableway

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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