VoIPRoutes LLC United States
Wholesale and business VoIP services for small and medium sized businesses.
VoIP Routes is a fast growing company offering cost-effective and best quality wholesale VoIP termination and business VoIP services tailored for emerging and established carriers. The foundation of our success is our vision to be client-oriented company bringing our experience and knowledge to help your business succeed.
General office
VoIPRoutes LLC
2885 Sanford Ave SW
Grandville
MI ,49418
United States
Phone: 8185391141
Phone: 8185391141
Site: https://www.voiproutes.com/
Contact Person
Jane Norris / Carrier Relations Manager
Phone: +18185391070
VoIPRoutes LLC
2885 Sanford Ave SW
Grandville
MI ,49418
United States
Phone: 8185391141
Phone: 8185391141
Site: https://www.voiproutes.com/
Contact Person
Jane Norris / Carrier Relations Manager
Phone: +18185391070
- wholesale VoIP
- VoIP services
Not data
- Wholesale VoIP services
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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