Voipmax Communications Canada

Your rate:

Rating: 0/0.00/5

General office

Voipmax Communications
1541 Morse Place
Milton
Ontario ,l9t5v5
Canada

Phone: 6477236339
Site: http://www.voipmax.ca

Contact Person

Mike KRAL / CEO
Phone: 647-723-6339
Phone: 905-699-9382

Hosted VoIP billing service provider

IP devices
PC to Phone
Phone To PC
Termination

Cisco Systems

another

Callnigeriaonline

Cleo Networks Corporation Ltd.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI

Opto Network Pvt. Ltd.

Opto Network Private Limited is an Internet Telephony Service Provider in India. Head office is in Noida, India, Band having branches in Bangalore and Mumbai.