Voipia Networks, Inc. United States
Voipia Networks provides highly redundant voice solutions that include superior features, are easy to implement, and act as a differentiator for our customers, rather than a liability. From IP telephony solutions for the office to unique software solution
Voipia Networks provides highly redundant voice solutions that include superior features, are easy to implement, and act as a differentiator for our customers, rather than a liability. From IP telephony solutions for the office to unique software solutions for your call center, Voipia can assess, propose, install, and manage the right solution for every environment. To that end, Voipia strives to provide VoIP and Voice solutions that give our customers complete control over their communications, drives down the cost of doing business, and creates efficiencies in a competitive world. Our goal is to make our customers more successful.
Voipia Networks, Inc.
2415 San Ramon Valley Blvd., # 4-150
San Ramon
Ca ,94583
United States
Phone: +1 925-394-9909
Site: http://www.voipia.net
Contact Person
Mark Millis II / CEO
Phone: +1 925-394-9910
- Internet Telephony Service Provider
- Phone To Phone
- Telica
- Custom Open Source Billing Solution
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Infradapt
Infradapt provides comprehensive technology consulting and outsourcing solutions for businesses in a variety of industries. From fully-managed technology support to advanced VoIP implementation and regulatory compliance assessments, Infradapt is truly the
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