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Voipcarrier Services India

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General office

Voipcarrier Services
321 Udyog Vihar Phase II Gurgaon India
Gurgaon
,122001
India

Phone: +91 986 811 7111
  • Hardware
  • Hosted VoIP billing service provider
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Internet VoIP and Video Conferencing Service Provider
  • Network Service Provider
  • VoIP Billing Software Provider
  • Voip consulting
  • Wireless Broadband
  • Billing Software
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • Consultancy Services
  • E1 Bulk Wholeseller
  • Gatekeepering
  • H.323 Softswitch & CPE
  • H.323 VoIP Gateway
  • H.323 Wireless/ GSM VoIP Solutions
  • Installation and Support Services
  • IP devices
  • Outsourced Billing
  • Partnering for Origination and Termination
  • PC to Phone
  • Phone To PC
  • Phone To Phone
  • System Integration
  • Voice and Video Conferencing
  • Web Call
  • Web To Phone
  • Cisco Systems
  • Dialogic Based
  • Mera
  • QiiQ
  • Quintum
  • Senao
  • Welltech
  • Billing system of own development
  • Dialogue Billing
  • IPCB.net
  • VoiceMaster
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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