Is a call center, in which the organization
representatives are geographically located in different areas, otherwise, they
are not at their work stations in the building where the organization office
is. The virtual workers of the call center could be placed in smaller centers,
but most often they are working from home.
Abbeynet is a leading European company focused on state-of-the-art VoIP technologies based on the SIP standard, including integration between fixed and mobile networks in an all-IP context and web-based VoIP service architectures.