VoipAge United States
General office
VoipAge
13613 Goffville Road
Ocean Springs
MS ,39564
United States
Phone: +1 251 652 2500
Phone: +1 228 669 0808
Site: http://www.voipage.com
Contact Person
Monty Tussey / Director of Marketing and Product Development
Phone: +1 251 652 2500
Phone: +1 228 669 0808
VoipAge
13613 Goffville Road
Ocean Springs
MS ,39564
United States
Phone: +1 251 652 2500
Phone: +1 228 669 0808
Site: http://www.voipage.com
Contact Person
Monty Tussey / Director of Marketing and Product Development
Phone: +1 251 652 2500
Phone: +1 228 669 0808
- International VoIP Wholesale Provider
- Phone To Phone
- Phone To PC
- Fax To Fax
- Web Call
- Gatekeepering
- PC to Phone
- Web To Phone
- Termination
- Call Relay VoIP Solutions
- E1 Bulk Wholeseller
- Call Routing VoIP Solutions
- Partnering for Origination and Termination
- H.323 Softswitch & CPE
- Clarent
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Top countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries