voip4voice Thailand

All about VoIP solutions related termination, routing, soft switch, DID, IP PBX and VoIP consultancy.

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General office

voip4voice
Rajtevee
Bangkok
Bangkok ,10400
Thailand

Phone: +66868856999
Site: http://www.voip4voice.com

did numbers provider
Hosted PBX Service Provider
Mobile VoIP
Voip consulting
Voip Termination ISP

Call Center services
Call Routing VoIP Solutions
E1/T1
gsm voip solutions
H.323 Wireless/ GSM VoIP Solutions
Hosted PBX
Hosted VoIP
Termination
VoipSwitch

Asterisk
Cisco Systems
D-LINK
grandstream
Huawei VoIP Products
Linksys
Vegastream
VSR Systems

PortaSIP
Telco Solutions Billing System
Voip Switch

Netropolitan Works VOIP Thailand

Trade Me(Thailand) Co., Ltd.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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