Voip4all Netherlands
Voip4all is een gerenommeerde telecomaanbieder voor de zakelijke markt. Wij verzorgen SIP-trunks en geavanceerde hosted telefonie voor MKB en grootbedrijf.
General office
Voip4all
Postbus 1049
Kampen
,8260 BA
Netherlands
Phone: +31 88-6474255
Site: http://www.voip4all.eu
Contact Person
J Dekker / Directeur
Phone: +31 88-6474255
Voip4all
Postbus 1049
Kampen
,8260 BA
Netherlands
Phone: +31 88-6474255
Site: http://www.voip4all.eu
Contact Person
J Dekker / Directeur
Phone: +31 88-6474255
- Hosted PBX Service Provider
- Internet Telephony Service Provider
- Voip Termination ISP
- Hosted PBX
- Hosted VoIP
- Installation and Support Services
- IP devices
- Sip Trunking
- SIP VoIP Gateway
- Virtual PBX
- Voice and Video Conferencing
- Linksys
- NEC
Not data
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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