VoIP Thailand Thailand
VoIP Thailand is the No.1 PABX IP-Telephony Solutions provider for small, medium & enterprise businesses. Cloud IP-PBX systems for office & call centers.
VoIP Thailand is Importer, Distributor and Reseller of VoIP Hardware in Thailand. Furthermore we act as value added Reseller and System Integrator for clients in Thailand since 2006.
General office
VoIP Thailand
3/F DOB Building, 318 Rama 4 Rd., Mahapreutharam, Bangrak
Bangkok
Krung Thep ,10500
Thailand
Phone: 02-402-6170
Site: http://www.voip-thailand.com
Contact Person
Claas Feye / Managing Director
Phone: 02-402-6171
VoIP Thailand
3/F DOB Building, 318 Rama 4 Rd., Mahapreutharam, Bangrak
Bangkok
Krung Thep ,10500
Thailand
Phone: 02-402-6170
Site: http://www.voip-thailand.com
Contact Person
Claas Feye / Managing Director
Phone: 02-402-6171
- call centers
- did numbers provider
- Hardware
- Hosted PBX Service Provider
- Hosted PBX
- Asterisk
Not data
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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