VoIP System.com.au Australia

We are VoIP system specialist selling and installing VoIP systems across Australia
we are dedicated to providing the up most in service and technology, we are a fast growing company based in sydney with service technician''s waiting to tackel any requir

voip-system.com.au is the next generation VoIP phone system Company with over 13 years in the industry, committed to delivering quality Voice over IP (VoIP)
telephone solutions. We are always up to date with the latest in
telecommunications technology so we can tailor design the best and most cost
effective solution for you and your business.

We pride ourselfs on service and selling quality products such as Snom a leader in VoIP
products and software. We are also pleased to be a partner of Snom and all staff
members are Snom certified installers.

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General office

VoIP System.com.au
PO Box
Carlingford
n.s.w ,2118
Australia

Phone: 1300739556
Site: http://www.voip-system.com.au

Contact Person

leigh Schmid / Director
Phone: 1300739556
Phone: 0414352401

FREE Callshop Software

Not data

SIP softphones

Not data

IsPhone Australasia

iVox Communications

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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