VoIP Software Partner Hong Kong
We are an IT company specializing in software programming dedicated to the VoIP world. We have developped a VoIP software similar to "GoogleTalk" & capable to provide the same functions/services with the same facility and even lesser need of bandwith. W
- Voip consulting
- Collaboration
- Consultancy Services
- net.com
- Proprietary
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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