VoIP Shop United States
VoIP Shop was established in 2000. VoIP Shop is a leading provider of high quality VoIP services to customers around the world. We are dedicated to creating and maintaining win-win relationship with our partners and clients. VoIP Shop works with more than
VoIP Shop was established in 2000. VoIP Shop is a leading provider of high quality VoIP services to customers around the world. We are dedicated to creating and maintaining win-win relationship with our partners and clients. VoIP Shop works with more than 100 companies. Helping clients achieve their goals is the key to VoIP Shop`s long-term success. We always listen to what they tell us, respond rapidly by delivering new and constantly improving services, and build relationships based on trust, respect and mutual understanding. We will always back up our services with unparalleled support. Our hosted internet telephony solutions are flexible and scalable. We offer high quality, low cost services to our clients. Our well-trained staff is committed to integrity and quality when it comes to our clients.
VoIP Shop
99 Winding Wood Drive, # 3A, Sayerville, New Jersey 08872 USA
USA
New Jersey ,8872
United States
Phone: +374 1 559 980
Phone: +374 9 459 539
Contact Person
Diana Grigoryan / Carrier Services Manager
Phone: +374 1 559 980
Phone: +374 9 45 95 39
- International VoIP Wholesale Provider
- Call Routing VoIP Solutions
- Termination
- Quintum
- ixc
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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