VOIP Services South Africa

We supply VOIP Related Services in South Africa. Our quality is great and prices unbeatable.

We supply VOIP Related Services in South Africa. Our quality is great and prices unbeatable.

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General office

VOIP Services
157 Gouws Avenue
Pretoria
Gauteng ,0149
South Africa

Phone: 27105007500
Phone: 27824119555
Site: http://www.voipservices.co.za
Contact Person

Ahmed Omar / Director
Phone: 27824119555
Phone: 27824119555
  • A-Z Termination
  • Alternate Caller ID
  • Billing and Routing Solution
  • call centers
  • Hosted PBX Service Provider
  • Hosted VoIP billing service provider
  • Internet Telephony Service Provider
  • Mobile VoIP
  • SIP Billing
  • VoIP Billing Software Provider
  • Voip Termination ISP
  • wholesale VoIP
  • Wholesale VoIP Carrier
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Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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