VoIP Routes United States
VoIP Routes is a top rated wholesale VoIP provider, with fast online registration, low rate VoIP, SIP services and various VoIP solutions
VoIP Routes offers high quality Internet telephony solutions that are practical and cost-effective alternatives to the traditional telephone services. By providing low rate VoIP wholesale termination, we make stronger our position on the world telecommunications market, enlarging our geographical range and getting more customers day by day.
General office
VoIP Routes
1802 North Carson St, Suite 108,
Carson city
Nevada ,89701
United States
Phone: 18185391070
Site: http://www.voip-routes.com
Contact Person
Seda Hovsepyan / Sales Manager
Phone: 18185391070
VoIP Routes
1802 North Carson St, Suite 108,
Carson city
Nevada ,89701
United States
Phone: 18185391070
Site: http://www.voip-routes.com
Contact Person
Seda Hovsepyan / Sales Manager
Phone: 18185391070
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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