VOIP.net Advantage United States

VoIPnetAdvantage is a leader in the telecommunication sector that takes great pride in its innovative Broadband Phone Solutions. Through the utilization of our own proprietary network infrastructure we are able to provide the lowest monthly plans and international rates in the market.OUR GOAL is clear: unmatched pricing with optimal service and reliability. The most important strength that VoIPnetAdvantage possesses is its Team. The strength is in how the business is conducted, the principles that drive our efforts and our vision to improve the telephony industry.Our competitive strength not only lies in our pricing and dedication to our customer satisfaction, but also a desire to provide "Next Generation Telecommunication Services" that improves the experience when communicating with Friends, Family or even Business Associates.VoIPnetAdvantage will be known as a pioneer and a leader in the vast global frontier of quality broadband IP telecommunications.

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General office

VOIP.net Advantage
New York
NY ,10005
United States

Phone: +1-800-330-6897
Site: http://www.voipnetadvantage.com/436514/index.aspx

Hardware
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
Network Service Provider

Installation and Support Services
PC to Phone
Phone To PC
Phone To Phone
Voice and Video Conferencing
Web Call
Web To Phone

2N
Antek
Audiocodes
Blue Lava Prorietary 2 & 4 Port Analog VoIP Gateways
Cisco Systems
Clarent
CPM
D-TAC
Dialogic Based
DSG
Huawei VoIP Products
Lucent
Mera
Micronet
Mosa
NACT
net.com
Netvox
Nicstel
Nuera
QiiQ
Quintum
Senao
Sonus Network
Telica
UOL
Vegastream
vFone
VocalTec
Welltech
Yoda

None

RBM Communications Inc.

DNA Communications

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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