Voip Consultant Canada
Voip Consultant is a world wide VoIP service provider.
- A-Z Termination
- VoIP Service
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Hosterix
Hosterix is wholly owned by Faraz Rasane Mihan Co. It was founded on January 2000. It started its activities by providing Web Services. In about 5 months after starting, Hosterix entered a new Category, which has had a rapid growth through the last years
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