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VoIP Australia Australia

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VoIP Australia
53b Anderson st
Sydney
NSW ,2233
Australia

Phone: 1800021478
Site: http://www.voipaustralia.net.au
Contact Person

Tom Veitch / System Engineer
Phone: 1800021478
Phone: 417744004
  • Hardware
  • Internet Telephony Service Provider
  • SIP Billing
  • Voip consulting
  • Voip Termination ISP
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • Installation and Support Services
  • Phone To PC
  • Phone To Phone
  • SIP Softswitch & CPE
  • System Integration
  • Lucent
  • Our Own ASP Solution
Memphis Telecom
VoIP Australia
Providers in database: 6433
Register VoIP Provider

Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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United States Integrated VoIP Solutions (IVS Corp.)

IVS is dedicated to providing solutions for all of your communication needs. We offer local and long distance, data, VoIP equipment and services support, implementation and training for any size company. Our goal is to design and implement the most effici

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