VoIP Americas United States
eGlobalphone a wholly-owned subsidiary of VoIP Inc., is a broadband communications company, offering residential and business enterprise phone services around the globe. eGlobalphone offers communication services that allow customers to use the power of t
eGlobalphone a wholly-owned subsidiary of VoIP Inc., is a broadband communications company, offering residential and business enterprise phone services around the globe. eGlobalphone offers communication services that allow customers to use the power of their broadband connection to make local and long distance calls worldwide. Founded on a combination of international technology management expertise, and an understanding of the opportunities in the VOIP communications industry.
VoIP Americas
7340 SW 48 St
Miami
Florida ,33155
United States
Phone: +1 305 667 3473
Site: http://www.voipamericas.com
Contact Person
Albert Rodriguez / Director
Phone: +1 305 667 3473
- Hosted VoIP billing service provider
- Internet Telephony Service Provider
- SIP Billing
- Voip Termination ISP
- Outsourced Billing
- Phone To Phone
- Termination
- Cisco Systems
- VoiceMaster
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Orca Communications (OrcaCom) Limited
Orca Communications (OrcaCom) delivers national & international VoIP telecommunications to small, medium and large businesses. We provide VoIP calls, connections and the hosted PBX system so you only have to deal with one phone company.
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