The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
247fone was established with the main aim of providing better VoIP services, astounding quality and rock bottom rates. We strive to provide agents with the ability to succeed in a highly competitive VoIP market.