VoiceNEXT United States
VoiceNEXT Hosted PBX is revolutionizing the way businesses communicate. Our state of the art solution uses the power of the internet to deliver reliable next-generation voice services including managing your phones, local and long distance calling, voice
VoiceNEXT Hosted PBX is revolutionizing the way businesses communicate. Our state of the art solution uses the power of the internet to deliver reliable next-generation voice services including managing your phones, local and long distance calling, voicemail and conferencing.VoiceNEXT is different from most of the other VoIP providers. We recognize that your calls are important and vital to your business and provide you with a carrier-class fully redundant, fault tolerant network backed by our 24/7/365 support.
VoiceNEXT
13 Updikes Mill Rd
Belle Mead
NJ ,8502
United States
Phone: +1 732-653-5000
Site: http://www.voicenext.com
Contact Person
Mike Galkin / VP
Phone: +1 732-653-5000
- Internet Telephony Service Provider
- H.323 VoIP Gateway
- Installation and Support Services
- Phone To Phone
- Audiocodes
- Dialogic Based
- VocalTec
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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Aerocall is a facilities-based carrier, offering state-of-the-art VoIP solutions. Headquartered in New York; Aerocall maintains and operates a world-class VoIP network. Using proprietary software and databases, along with our marketing and technical exper
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