VoiceIP Solutions United States

VoiceIP Solutions is a network telephony integrator, specializing in Asterisk Telephony Platform integration. VoiceIP Solutions provides a full range of IT services including, network analysis, network design, systems integration, value added reseller (VA

VoiceIP Solutions is a network telephony integrator, specializing in Asterisk Telephony Platform integration. VoiceIP Solutions provides a full range of IT services including, network analysis, network design, systems integration, value added reseller (VAR) services, project managment, end-user support, and onsite training. We provide a one-stop-shop for your company`s telephony and data networking needs. VoiceIP Solutions is staffed with certified networking professionals who will analyze your networking and telephony needs to create a customized communications plan to meet your company`s goals.VoiceIP Solutions provides turnkey PBX solutions based on the Asterisk Telephony Platform, an OpenSource iPBX telephone system that runs on the Linux operating system. By leveraging the power of OpenSource software we are able to provide our clients with feature rich systems at a fraction of the cost of our proprietary competitors. Our vendor neutral approach to systems integration allows us to create custom solutions that fit best with our customers individual business needs and budget. Your company will not be locked into using a single manufactures`s hardware, and be forced to pay exurbanite upgrade costs as your needs change. VoiceIP Solutions can also provide integration with existing equipment to leverage the costs of your infrastructure investments.By leveraging a national network of IT support firms; VoiceIP Solutions is able to extend support services to remote client sites around the country. This provides our clients a single point of contact for telephony and network services, regardless of the locations of remote offices. Remote systems administration, built into every VoiceIP Solutions Telephony Server, allows many on-site service calls to be avoided, decreasing support costs.VoiceIP Solutions provides an array of programming services, allowing us to develop a variety of custom voice applications for clients. Due to the extendibility of the Asterisk Telephony Platform, solutions can grow and evolve to meet the changing needs of your business.

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General office

VoiceIP Solutions
7453 133rd Ave SE Ste F202
Newcastle
Washington ,98059
United States

Phone: +1-866-229-1381
Site: http://www.voiceipsolutions.com
Contact Person

Lauren Miehe / Lead Sales Agent
Phone: +1-866-229-1381
  • Internet Telephony Service Provider
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • Consultancy Services
  • H.323 VoIP Gateway
  • Installation and Support Services
  • IP devices
  • Phone To Phone
  • SIP Softswitch & CPE
  • SIP VoIP Gateway
  • System Integration
  • Cisco Systems
  • Billing system of own development
  • Custom Open Source Billing Solution

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Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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