Voicebox Ltd. Kenya
General office
Voicebox Ltd.
P.O. BOX 40083 00100
NAIROBI
,100
Kenya
Phone: +254-722-516163
Phone: +254-722-516163
Contact Person
Joe Njunge / CEO
Phone: +254-20-2712126
Phone: +254-722-516163
Voicebox Ltd.
P.O. BOX 40083 00100
NAIROBI
,100
Kenya
Phone: +254-722-516163
Phone: +254-722-516163
Contact Person
Joe Njunge / CEO
Phone: +254-20-2712126
Phone: +254-722-516163
- Hardware
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Voip consulting
- Voip Termination ISP
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- Consultancy Services
- H.323 VoIP Gateway
- H.323 Wireless/ GSM VoIP Solutions
- Installation and Support Services
- Partnering for Origination and Termination
- Project Mangement Services
- SIP VoIP Gateway
- System Integration
- Termination
- Cisco Systems
- Proprietary
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Mabrook Media Technologies
Mabrook Media provide high quality termination for international voice traffic. We are interconnected with the world’s most reliable data and voice operators, providing cost efficient solutions to our partners. We offer our services to small and medium-
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