Voiceall United Kingdom
Voiceall is a provider of voice and data communications, offering the global community with communication tools and cutting edge features to connect, share and communicate from any part of the world.
Voiceall''s international calling (Long distance calling) solutions featured products: Calling Card, Monthly Plans and Incoming Numbers offers end customers the best benefits of quality and price with flexibility and guaranteed connectivity.
Voiceall''s Hosted Telephony solutions for business customers packs in the best tools and cutting edge features to enhance their professional image, improve connectivity, create flexibility and increase efficiency with local and global presence.
Voiceall''s Solutions offering include: International / Long distance calling, Calling Card, Hosted Telephony, Wholesale Termination, SIP Trunking, Geographical and Non-Geographical (0800) DID''s & Reseller Program.
Voiceall
788-790 Finchley Road
London
,NW11 7TJ
United Kingdom
Phone: +44 8704799702
Site: http://www.voiceall.com
Contact Person
Surendra Chilamkurty / Director Sales
Phone: +44 2034115559
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Network Service Provider
- SIP Billing
- Voip Termination ISP
- Call Routing VoIP Solutions
- Collaboration
- Consultancy Services
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP Softswitch & CPE
- System Integration
- Termination
- Web Call
- Web To Phone
- Audiocodes
- Cisco Systems
- PortaSIP
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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