Vivid Telecom United States

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General office

Vivid Telecom
Cedar Grove
Cedar Grove
,7009
United States

Phone: +1 973-202-5060

Contact Person

Sunny Wadhwa / CEO
Phone: +1 973-202-5060

International VoIP Wholesale Provider
Internet Telephony Service Provider
Voip Termination ISP
Network Service Provider
Voip consulting

Phone To Phone
Gatekeepering
PC to Phone
IP devices
Collaboration
Termination
H.323 VoIP Gateway
Call Routing VoIP Solutions

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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