Vivaction France

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General office

Vivaction
177 Avenue Clemenceau
Nanterre
,92024
France

Phone: 33 (0)1 56 38 42 90
Site: http://www.vivaction.com

Contact Person

Anamaria SPICELEY-MARRY / Dpt Wholesale
Phone: 33(0)1 56 38 42 90

International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Voip Termination ISP
Wireless Broadband

Billing Software
Call Routing VoIP Solutions
Partnering for Origination and Termination
Termination

Audiocodes
Cisco Systems
VocalTec

Billing system of own development

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Copienet.house

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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