VIVA offers IP based Converged Communications Solutions. You may contact VIVA for SIP Trunking, IP PBX & PSTN integration, MS OCS & IP PBX integration, Managed VoIP and ''''Secure'''' VoIP.
For one time advertising promotions or typical requests it is easier to use services of the outsourced call center. Main advantage of such a service is that the company who rents it is free from the necessity of keeping the operators and organizing their work flow.