VIVA offers IP based Converged Communications Solutions. You may contact VIVA for SIP Trunking, IP PBX & PSTN integration, MS OCS & IP PBX integration, Managed VoIP and ''''Secure'''' VoIP.
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.