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Viva Communications India

Viva communications is a converged communication solutions provider for business across the world.Viva is headquartered in the uk with strong presence in india ,Australia and the US. VIVA SOLUTION OFFERING:- - International calling minutes - Leased lin Viva communications is a converged communication solutions provider for business across the world.Viva is headquartered in the uk with strong presence in india ,Australia and the US. VIVA SOLUTION OFFERING:- - International calling minutes - Leased lines -VOIP -Web ip-cctv -Global centrex -Ip Video/ Audio Confrencing -Band width - IP PBX -Virtual Numbers. FOR CONTACT INFO Navjyot Jangira business manager 09922260044

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General office

Viva Communications
Incubation Centre,A101-102,Pune IT park,34 aundh road,Bhau patil road
Pune
Maharashtra ,411020
India

Phone: +91 9922260044
Phone: +91 9922260044
Site: http://www.vivacomm.co.in
Contact Person

navjyot jangira / Business Manager
Phone: +91 9922260044
Phone: +91 9922260044
  • Cloud-based Unified Communications Service Provider
  • International VoIP Wholesale Provider
  • Internet VoIP and Video Conferencing Service Provider
  • Roaming Free International SIM
  • Voip consulting
  • Call shop solution
  • Collaboration
  • H.323 VoIP Gateway
  • H.323 Wireless/ GSM VoIP Solutions
  • Hosted VoIP
  • PC to Phone
  • PC to Phone, Phone To PC, Phone To Phone, Project Mangement Services, Termination, Web Call, Web To Phone
  • SIP VoIP Gateway
  • Virtual PBX
  • Voice and Video Conferencing
  • VoipSwitch
  • Web Call
  • Web To Phone
  • 3CX Phone System
  • SIP softphones
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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