Virtual-Call Switzerland

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General office

Virtual-Call
,6400
Switzerland

Site: http://www.virtual-call.ch
  • Alternate Caller ID
  • did numbers provider
  • Hosted PBX Service Provider
  • Hosted VoIP billing service provider
  • Internet Telephony Service Provider
  • Mobile VoIP
  • Audio Codec’s: G.729, G.711
  • Auto-attendant
  • Call Center services
  • Call Forwarding
  • Call Handling
  • Call Logs
  • Call shop solution
  • Call Transfer
  • Call Waiting With Caller ID
  • Caller ID
  • DID Support
  • Email to Fax, and vice versa
  • Enhanced Voicemail
  • Find Me, Follow Me
  • Hosted PBX
  • Hosted VoIP
  • Hunt Group Support
  • Local Numbers
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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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