Virtual-call Switzerland

http://www.virtual-call.ch

http://www.virtual-call.ch

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General office

Virtual-call

Switzerland

Site: http://www.virtual-call.ch
  • did numbers provider
  • Hosted PBX Service Provider
  • Hosted VoIP billing service provider
  • Internet Fax Service Provider
  • Internet Telephony Service Provider
  • Internet VoIP and Video Conferencing Service Provider
  • Mobile VoIP
  • Voip consulting
  • Audio Codec’s: G.729, G.711
  • Auto-attendant
  • Call Center services
  • Call Forwarding
  • Call shop solution
  • Call Waiting
  • Call Waiting With Caller ID
  • Caller ID
  • Caller ID Blocking
  • Caller ID Control
  • Classes of Service
  • DID Support
  • Email to Fax, and vice versa
  • Enhanced Voicemail
  • External/Internal Transfer
  • Failover
  • Find Me, Follow Me
  • Flash on Hold
  • Hosted PBX
  • Hosted VoIP
  • Hunt Group Support
  • Local Numbers
  • Mobile Phone/Desk Phone Integration
  • Multiple Locations, Single PBX
  • PC to Phone
  • PC to Phone, Phone To PC, Phone To Phone, Project Mangement Services, Termination, Web Call, Web To Phone
  • Unified Messaging
  • Unlimited Voicemail
  • Virtual PBX
  • Voice and Video Conferencing
  • Voicemail
  • VoIP Service
  • VoIP services
  • Porta One
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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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