Vintage Network Inc United States

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General office

Vintage Network Inc
6613 n 7th Street
Philadelphia
PA ,19126
United States

Phone: +1-212-224-9144
Phone: +1-215-525-4260
Site: http://www.bellvintage.com

Contact Person

Ola Aliu / Director
Phone: +1-215-224-9144

International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Voip consulting
Voip Termination ISP
Wireless Broadband

Call Relay VoIP Solutions
Partnering for Origination and Termination
PC to Phone
Phone To PC
Phone To Phone
Termination
Voice and Video Conferencing
Web Call
Web To Phone

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Billing system of own development

ASTech Voice

Callforeign.Inc

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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