Vietnam Multimedia Corporation Branch Vietnam

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General office

Vietnam Multimedia Corporation Branch
19 Pho Duc Chinh, Nguyen Thai Binh Ward, District 1,
Ho Chi Minh
,7000
Vietnam

Phone: +848 8218809
Phone: +848 908288479

Contact Person

tram truong / Vice Sales Manager
Phone: +848 8218809
Phone: +848 908288479

International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Voip Termination ISP
Wireless Broadband

PC to Phone
Phone To PC
Phone To Phone
SIP VoIP Gateway
Voice and Video Conferencing

Audiocodes

Billing system of own development

CIT

Wifi2voice

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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KOM 1

Nosso principal serviço é troncamento SIP (também chamado de terminação ou ligações VoIP), atuamos oferecendo nossos serviços nas Americas e Europa. Somente trabalhamos com ligações de alta qualidade. Temos POP''s no Brazil, Colombia, Nicaragua