ViaIP.ru Russia

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ViaIP.ru
Mira Prospect, 101b, office 6
Moscow
,107143
Russia

Phone: +7 095 724 6312
Site: http://www.viaip.ru

Contact Person

Alexander Akulich / Director
Phone: +44 704 011 6597

International VoIP Wholesale Provider

Billing Software
Termination

Mera

Billing system of own development

Dion Communication Ltd

Telix

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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