ViaIP.ru Russia
ViaIP.ru
Mira Prospect, 101b, office 6
Moscow
,107143
Russia
Phone: +7 095 724 6312
Site: http://www.viaip.ru
Contact Person
Alexander Akulich / Director
Phone: +44 704 011 6597
Mira Prospect, 101b, office 6
Moscow
,107143
Russia
Phone: +7 095 724 6312
Site: http://www.viaip.ru
Contact Person
Alexander Akulich / Director
Phone: +44 704 011 6597
- International VoIP Wholesale Provider
- Billing Software
- Termination
- Mera
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Spirited Broadband
Spirited Broadband provides Business class services either by tradional circuitry or via IP. SBB specializes in trunking existing PBX`s and will be happy to serve your Business needs today.
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