VI Network Sri Lanka

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General office

VI Network
Galle Road
Colombo
,512362
Sri Lanka

Phone: 94777415441
Site: http://www.vinota.com

Internet Telephony Service Provider

Termination

Nextone MSC 4
Quintum
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Interaccess

Horizontel Networks Pte Ltd.

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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VoIP Experts

VOIP Experts is an outsourcing company that focuses exclusively on maintenance and service in telecommunications. Our focus is on customer support services that utilize the latest technologies. We use a highly-educated workforce in order to create maximum