Vermont Web Works - VoiceGator Division United States

With VoiceGator you can replace your landline and use your regular phones to make and receive virtually unlimited crystal-clear phone calls for for a great price. You can get a new number or transfer your existing number and it works with your regular pho

VoiceGator is Connecting Your World! Visit us @ VoiceGator.com. VoiceGator''''s Voice-Over-IP (VoIP) service, enables you to make and receive voice and video phone calls over the Internet.

If you are not by your phone, the system can be set to find you , follow you or allow the caller to leave a standard voice mail. The voice mail can also be delivered to you by email. It is like having a personal assistant 24x7. You will be able to track every incoming and outgoing call. All of these features can be easily managed from our VoiceGator web interface.

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Vermont Web Works - VoiceGator Division
PO Box 213
Ripton
Vermont ,05766
United States

Phone: +1 802 3491570
Phone: +1 802 4580244
Site: http://voicegator.com

Contact Person

Phillip Bullied / Owner
Phone: +1 802 3491570

Internet Telephony Service Provider

3-Way Calling
7, 10 and 11 digit dialling
Alternate Caller ID
Audio Codec’s: G.729, G.711
Blacklist
Call Waiting With Caller ID
Caller ID
Caller ID Blocking
Caller ID Control
Customizable Greetings
Dial-by-Name Directory
Distinctive Ring
Do Not Disturb
E911 Support
Email to Fax, and vice versa
Fax To Fax
Local Numbers
PC to Phone
PC to Phone, Phone To PC, Phone To Phone, Project Mangement Services, Termination, Web Call, Web To Phone
Phone To PC
Phone To Phone
Remote Access to Voicemail
Return Call (*69)
Text-Only Voicemail Notification
Toll-Free Numbers
Unlimited Voicemail

3CX Phone System
grandstream

Proprietary

Luxms Inc.

Network Services Group

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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